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condo management software

Condo and Co-Op Operations Don't Look Like Other Real Estate

Condos and co-ops aren't single-family rentals or apartment portfolios. No single decision-maker per unit. Hundreds of owners. An elected board. Governing documents that change by vote. Dues collected on different schedules. Architectural review queues for unit modifications. A community calendar residents actually use.

BuildingLink is community management software built specifically for condos and co-ops, including the boards, managers, staff, and residents who keep them running. For over 25 years, we've worked with communities ranging from boutique buildings to high-rise towers and branded luxury residences. Choose from three platform tiers, Essential, Gold, and Premier, and extend the system with add-ons for accounting, key and package management, and staff tipping. BuildingLink wasn't adapted from multifamily software. It was purpose-built for condominium and co-op communities from the start.



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Run Your Condo Community Better, Smarter, and Faster

Boards get the reporting and oversight to make budget decisions without 90-minute conference calls. Residents get fast answers, online payments, and a way to book the gym without texting the front desk. Property managers get fewer fires per week.

BuildingLink's condo management solutions cover communications, record-keeping, accounting, maintenance management, community management, and resident communication on a single platform. 

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One Platform for Every Daily Task

65+ modules cover the full sweep of condo and co-op operations. Pick what your community needs. Skip what it doesn't. Mix and match across properties as your portfolio of condos and co-ops grows.

Maintenance Requests and Tracking

Residents submit maintenance requests from the resident app with photos and video. Staff sees them with location, priority, and unit history. Managers track open work orders, vendor follow-ups, and recurring maintenance issues without a paper log. The same leak doesn't get reported four times because the system already has it.

Communication Tools 

Announcements, public display, SMS and voice broadcasting, and your community's event calendar all in one place. Send a building-wide alert about a water shut-off in 30 seconds and document who got it and when. Communication tools that hit the inbox, the app, and the lobby screen at once.

Access Control and Visitor Management

Our integrations with access control systems handle entry across resident doors, amenity spaces, and staff areas. Visitor management allows staff to issue visitor badges and keep a complete audit trail of all guests and contractors who pass through the property. KeyLink adds biometric key tracking and audit trails for staff and contractor handoffs, so a missing key isn't a cause for a forensic investigation.

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Built for the people who keep things running

Property Managers

Cut admin work by handling maintenance tickets, vendor coordination, and operations from one platform. Mobile-first, so you're not chained to the office. 

Board Members 

Get clean financial reports and oversight without chasing the management team every week. Run board meetings with shared docs and meeting minutes already attached. Annual elections that used to take three weeks of nagging take an evening.

Maintenance and Front Desk Staff

Submit and update maintenance requests, log packages, manage visitor parking, and handle daily resident communication from the staff app. Less radio chatter. More closed tickets. Shift logs hand off cleanly between day and night teams.



From Inspections to COIs and Maintenance. Learn what Libby Bond, General Manager at 2828 Peachtree in Atlanta, loves about BuildingLink.

Frequently Asked Questions

What is condominium property management software?
A single platform that automates the daily work of running a condo or co-op community: communications, maintenance, accounting, online payments, amenity booking, document storage, and resident records. Most communities start on email, a shared Google Sheet, and QuickBooks. That works for about six months. By month seven, the front desk is texting maintenance about a leak the resident submitted three days ago, the board has no idea where the architectural review form went, and the dues file lives on the bookkeeper's laptop. Condominium management software replaces that patchwork with one system.
What features should condo management software have?
Online payment processing, maintenance request tracking with photos and video, communication tools (email, SMS, push), document storage, amenity booking, visitor and package management, and reporting. Strong integrations with account and access control systems matter once you scale past one building. 
Is the software secure?
Yes. BuildingLink uses industry-leading encryption and data protection protocols to keep your community's data safe and secure. BuildingLink has achieved ISO 27001:2022 accreditation from the ANSII National Accreditation Board (ANAB) and are certified through the Payment Card Industry - Data Security Standard (PCI DSS).
Who is BuildingLink designed for?
BuildingLink is built for any size or type of condo, co-op, HOA, or multi-family property, and for everyone who runs it: community managers, board members, maintenance staff, front desk, and concierge teams. With 65+ modules, you configure what fits the community instead of paying for what you won't use.
What kind of support do you offer?

Onboarding assistance, one-on-one customer support, training resources, and a self-service knowledge base. 120+ support people across multiple time zones. No usage caps. New features and integrations roll out at no extra cost.

 
Do you offer a condo management mobile app?

Yes. BuildingLink has a condo management app for both staff and residents on iOS and Android. Submit requests, book amenities, send announcements, check the front desk log, and approve visitors from the phone in your pocket.



 
How do I get started?

It’s easy—just book a demo with our team. We’ll walk you through the platform and help you determine the best setup for your community.

 

RUNNING WITH THE BEST

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Avenues-Residential
Barratt-Developments
Beach-Residential
Boston-Residential
Brown-Harris-Stevens
Wood-Partners
Albanese-organization
Avalon-Bay
Avenues-Residential
Barratt-Developments
Beach-Residential
Boston-Residential
Brown-Harris-Stevens
Wood-Partners

Support for Condo Property Managers

Generic property management software breaks down in condo and co-op communities. Tools built for landlords assume one decision-maker per unit. Tools built for HOA management assume detached homes on private lots. Tools held together by spreadsheets assume someone has time to chase down updates. None of that fits a 200-unit condo board running an annual board election or a co-op tracking shareholder records.

If you're ready to take the next step towards improving your operations, fill out the contact form and let's connect you with a member of our team!

Let's Talk