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Package Tracking

Package Tracking

Access package management solutions 80% faster with ImageR!

ImageR is a smart label reader accessed via the BuildingLink mobile app. Harnessing both OCR (optical character recognition) and AI technology, ImageR automatically inputs delivery information into BuildingLink with one scan of a shipping label. It also lets residents see if they have a delivery waiting at a glance with our concierge package services. See it in action here.

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Incident Reporting

Incident Reporting

Investigate, record, and report.

Track incidents by type—fire, flood, equipment failure, etc.—and severity. Link incidents to specific units, residents, staff, contractors, and locations within your community. Report on incidents, including photos, documents, and additional notes. Generate clear communication through automated notifications to designated recipients based on the incident type recorded.

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Shift Logs

Shift Logs

Note it, so you don’t forget it.

Shift logs provide you with paperless record-keeping and administration solutions to document the daily activities occurring in and around your property. Authorized users can easily search and filter entries by date, related unit, staff member, or keyword. BuildingLink's front office solutions provide shift logs that can be automatically emailed daily to management so staff and supervisors are always kept informed. Shift Logs are also accessible on a mobile app so you can generate concierge front desk notes and reports on the go.

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Front Desk Instructions

Front Desk Instructions

Having everyone on the same page? Amazing.

Front Desk Instructions provide staff and management with detailed, unit-related instructions for building concierge. These include permission-to-enter details, vacation notices, and realtor instructions complete with expiration dates. Instructions can be added by residents or by staff. Photos can be taken and uploaded through the module or uploaded directly from the device (PC or mobile) in use.

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Visitor & Contractor Management

Visitor & Contractor Management

Screen, track, and audit visitors.

Managing visitors is more important than ever for front office and concierge front desk staff. BuildingLink allows staff to keep a resident and unit directory, capture photos, and issue visitor badges, generating an audit trail of all visitors – including guests and contractors – who are passing through your property. It’s also a great way to back-check contractor arrival and departure times against invoices.

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Parking Permits

Parking Permits

Seamless parking management capabilities for Property Managers.

Create, issue, and track visitor parking based on units or license plates. Flexible settings ensure BuildingLink works for your property’s unique parking policies. Parking permits can be printed at the concierge front desk or at visitor entrance ways. Or, better yet, run a valid plate report to save on paper and ink.

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Key Management

Key Management

Never lose a key or access again with KeyLink.

Key management is a simple way to track key sign-outs and key returns, providing staff with a complete audit trail of to whom keys were assigned and when. This front-office solution captures digital signatures and even photos of key recipients. Workflows can notify concierge front desk staff, management and residents when keys have been released and returned. Key tracking minimizes the risk of lost keys and costly retrofits. Check out KeyLink for the next level of key management.

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ConciergeLink

ConciergeLink

No internet connectivity? No problem!

We know that internet is never 100% available but we know your property runs 24/7. ConciergeLink is a locally installed version of BuildingLink to keep your concierge front desk up and running regardless of internet speed or outages.

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Who’s Using These Solutions?

Condominiums, Co-Ops, & HOAs

BuildingLink optimizes front office and concierge front desk services in Condominiums, Co-Ops, and HOAs around the globe. From enhanced incident report management to paperless shift logs and time tracking, you know your property is always running smoothly.

Condominiums, Co-Ops, & HOAs

Multi-Family Rental Communities

BuildingLink delivers enhanced visitor/contractor management, facilitates detailed unit instructions, and processes deliveries faster and more accurately.

Multi-Family Rental Communities

New Developments

BuildingLink’s concierge front desk solutions are essential to any new building. From managing the deluge of deliveries to coordinating service elevators to accessing detailed unit instructions, equip your front office staff to service the needs of new occupants.

New Developments

Testimonials

Rental

“This platform allows managers to make everything available for unit owners and prospective purchasers. I cannot say enough about how great Building Link is for management!”

Amy Gould, Executive Vice President at Milford Management

Condo

“The resident app helps residents feel connected and helps make Acqua Vista more attractive to the newer generation, who is centred around technology.”

Acqua Vista High-rise Condominium Downtown San Diego, CA

Condo/HOA

“BuildingLink is user friendly and they listen to their clients; they constantly develop and implement new modules that make things even better.”

Michelle Rodrigues, CMCA, AMS Director of Community Management Seabreeze Management Co

Condo

“One of my favorite things about BuildingLink is that both the internal and the forward facing platforms are constantly improving.”

Nathalie Rader, CAM, AMS General Manager The Ritz-Carlton Residences, Sunny Isles Beach, Miami

RUNNING WITH THE BEST

Brown-Harris-Stevens
Wood-Partners
Albanese-organization
Avalon-Bay
Avenues-Residential
Barratt
Beach-Residential
Boston-Residential