Residents stop reading when messages aren't relevant, and that's a problem the day a freeze warning goes out.

This free playbook shows condo and co-op managers how to build a resident communication system that stays relevant, with:

• A predictable message schedule
• Targeting by floor, line, building, and owner versus occupant
• A clear threshold for emergency voice and text alerts
• A winter storm message sequence
• A holiday notice set you can schedule in one sitting
• A survey loop that tells you what's working

It includes 5 ready-to-use templates your team can put to work this season.

Download the playbook and start sending the right notice to the right residents, from the weekly update to the winter storm warning.